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Features:- :- Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant—there’s no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts—no matter who you’re dealing with. Helpful features include: • Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each
• Nonverbal communication skills to back up your words
• Sample dialogues that demonstrate how phrasing improves interactions
• A five-step process for moving from conflict to resolution
• “Why This Works” sections that provide detailed explanations Like it or not, the bulk of our waking hours are spent with people at work. This book’s pithy, powerful communication tips will make those hours far more harmonious and productive.
Programmers have to learn constantly; not just the stereotypical new technologies, but also the problem domain of the application, the whims of the user community, the quirks of your teammates, the shifting sands of the industry, and the evolving characteristics of the project itself as it is built.
We’ll journey together through bits of cognitive and neuroscience, learning and behavioral theory. You’ll see some surprising aspects of how our brains work, and how you can take advantage of the system to improve your own learning and thinking skills.
In this book you’ll learn how to:
Features:- :- Businesses are built by growing relationships with customers. Culture is created by the stories those relationships tell. Two of the most important differentiators of a business are its talent and its culture. Talent energized by a compelling culture will drive organizational success and provide innovative growth opportunities for both the business and the individual.
Based on her more than thirty years at Chick-fil-A, most of which have been spent as Vice President, Corporate Talent, Dee Ann Turner shares how Chick-fil-A has built a devoted talent and fan base that spans generations. It's My Pleasure tells powerful stories and provides practical applications on how to develop extraordinary talent able to build and/or stimulate a company's culture.
The New York Times bestselling guide to putting things in order. Put America's #1 organizer to work for you.
Getting organized is a skill that anyone can learn, and there's no better teacher than America's organizing queen, Julie Morgenstern, as hundreds of thousands of readers have learned. Drawing on her years of experience as a professional organizer, Morgenstern outlines a simple organizing plan that starts with understanding your individual goals, natural habits, and psychological needs, so that you can work with your priorities and personality rather than against them. The basic steps-Analyze, Strategize, Attack-can be applied to any space or situation.
In this thoroughly revised edition, Morgenstern has incorporated new information in response to feedback from her clients and audiences. These changes include
- new chapters on organizing photographs, handbags, briefcases, and travel bags
- an expanded program for organizing your kitchen
- a new guide to getting started
- a guide to taming time and technology
- a fully updated resource guide
So whether it's a refrigerator cluttered with leftover mystery meals, a generation's worth of family photographs, or the challenge of living or working with a disorganized person, Julie Morgenstern will show you how to handle it all.
Features:- :- From profiles and interviews with the world's leading venture capitalists and high-profile coaches of business founders, A Dozen Lessons distills a set of bedrock methods for approaching business questions and creating value. The veteran business writer Tren Griffin takes the reader through the investment philosophies of VC luminaries such as Bill Gurley of Benchmark Capital, Marc Andreesen and Ben Horowitz of Andreesen Horowitz, and Jenny Lee of GGV Capital to draw out a set of guiding principles that successful businesses follow.
With insight and verve, Griffin argues that venture capital is, at a fundamental level, a service business that depends hugely on "human factors." Griffin suggests that, among a number of common features, these investors succeeded because of their sense of hustle, keen judgment, hard work, and good luck. But most of all, they share a deep love of building businesses that goes beyond financial considerations. Griffin reminds us that success is a multidimensional phenomenon requiring talented people, customer traction, productive partnerships, and brand value. These features amplify one another, with incremental success attracting more attention, talent, and investment.
Features:- :- Turn Any Presentation into a Landmark Occasion
Ever wish you could captivate your boardroom with the opening line of your presentation, like Winston Churchill in his most memorable speeches? Or want to command attention by looming larger than life before your audience, much like Abraham Lincoln when, standing erect and wearing a top hat, he towered over seven feet? Now, you can master presentation skills, wow your audience, and shoot up the corporate ladder by unlocking the secrets of history's greatest speakers.
Author, historian, and world-renowned speaker James C. Humes—who wrote speeches for five American presidents—shows you how great leaders through the ages used simple yet incredibly effective tricks to speak, persuade, and win throngs of fans and followers. Inside, you'll discover how Napoleon Bonaparte mastered the use of the pregnant pause to grab attention, how Lady Margaret Thatcher punctuated her most serious speeches with the use of subtle props, how Ronald Reagan could win even the most hostile crowd with carefully timed wit, and much, much more.
Whether you're addressing a small nation or a large staff meeting, you'll want to master the tips and tricks in Speak Like Churchill, Stand Like Lincoln.
"As a student of speech, I very much enjoyed this intriguing historic approach to public speaking. Humes creates a valuable and practical guide."
—Roger Ailes, chairman and CEO, FOX News
"I love this book. I've followed Humes's lessons for years, and he combines them all into one compact, hard-hitting resource. Get this book on your desk now."
—Chris Matthews, Hardball
Features:- :- Disrupt the Status Quo:
Living and Leading from Your success Zone
Are you ready to excel and stand out in the professional world?
This engaging and enlightening book will guide you on a transformational journey of attaining the characteristics and behaviors needed to achieve your vision for success.
•Four fundamental principles for consistently leading and living in the success zone
•How to reevaluate and redefine your approach to each of your roles so you will be more effective and efficient
•The balance gained by focusing on managing your individual energy and not the environment you are a part of.
•How to reset your mindset with strategy changes that will increase your productivity
•How to create the drive you need by setting and achieving goals on track with your true purpose
Dr. Sanchez, a specialist in Neuropsychology and Executive Success, is renown for her holistic, transformational approach to leadership with a prevailing attentiveness to your individual needs for happiness and success in all areas of your life.
She wrote this book for everyone who strives for a laser focus on meeting organizational goals while remaining 100 percent true to who you are, so you can capitalize on your strengths, and realize your full potential.
Features:- :- The most practical leadership textbook on the market, LEADERSHIP 6e uses a unique three-pronged approach to teach leadership concepts and theory. The authors combine traditional theory with cutting-edge leadership topics in a concise presentation packed with real-world examples. The text puts students in the leadership role, engaging them in applying the concepts and providing step-by-step behavior models for effectively handling leadership functions.
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Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone's life.
Everyone wants to be the kind of leader who energizes and mobilizes others—yet too few are. Why is it so challenging to crack the code?
Executive coach Kristi Hedges spent years studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she reveals that inspiring communication isn't about grand gestures. Instead, those who motivate us most do a few things routinely, consistently, and intentionally.
Eye-opening and accessible, The Inspiration Code dispels common myths about how leaders communicate—and guides them in cultivating qualities that authentically excite.
Inspired companies need inspirational leaders. Learn to unlock motivation, lift peoples' sights, and lead them into the future.